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AMAPHIL Unveils FAST: Transact More Conveniently with AI

Taking another step forward, Advanced Medical Access Philippines (AMAPHIL) Inc. has launched its innovative AI chatbot, FAST—Friendly Assistant for Speedy Transactions. Introduced on April 25, 2025, FAST is designed to provide seamless, prompt support to AMAPHIL members for more convenient access to their benefit plans and coverage.

Available through AMAPHIL’s Messenger, webchat, and mobile app, FAST is a user-friendly artificial intelligence chatbot that puts account information at members’ fingertips. Through one-time identity verification, FAST offers seamless access to check and update account details, generate Letter of Authorization (LOA), review transaction history, and assist with inquiries about medical access. With this new integration into AMAPHIL’s services, updating account information and availing of benefits more efficiently are now made possible.

AMAPHIL’s commitment to innovation is reflected through the launch of FAST and its purpose of making healthcare accessible to its stakeholders. Members can now effortlessly navigate their healthcare benefit plans and explore various ways to utilize them. Continuing its mission to advance medical access in the Philippines, AMAPHIL has taken another step forward with FAST. It doesn’t stop here; staying future-oriented and forward-thinking, members can surely look forward to more upgrades!